Content of Email Message to Customer


Attachments:

Message to Customer
To: Ms Isabelle Carboni
From: BOS Logistics
22 Feb 2023

Dear Ms Isabelle Carboni,

We are pleased to update you on the status of your shipment.

Shipment Details

Origin: Hout Bay
Port of Origin: Cape Town
Vessel and Voyage: SANTA CRUZ 230N(SRX)
Port of Destination: London Gateway
Destination: London
Our Reference #: BL-00003300
Insurance: No
Time Table
Packing09 Jan 2023Completed 
Arrival to Port24 Feb 2023  
Export Customs Clearance24 Feb 2023  
Port Departure01 Mar 2023  
Arrival to Destination Port23 Mar 2023  
Custom Clearance24 Mar 2023  
In Storage27 Mar 2023  

Cargo Containers
Cargo Details
Cargo Type: LCL (Loose). Part of Groupage
Seal: TBA
Description: Used Personal Effects
Volume: 6 Gross CBM


Note:
Please take note that the Transnet Port Authorities only grant a 3 to 4-day window wherein they allow us to take the container into the port (before the vessel sails based on their appointed dates), called the stack dates. These dates stay estimated/provisional up until +/- 1 to 2 days before the actual 'opening stack date', whereby it then becomes firm/fixed, meaning it will no longer change, and we can bring the container in, but up until that point it could, and does, still change (sometimes by up to 3 weeks)..

We would therefore like to request that you please allow some flexibility as far as the schedule is concerned, as our planning is completely dependent on the above factor.

 To view the information on-line, please click on this linkTracking Your Shipment

It is our pleasure to serve you. Please feel free to contact us with any questions or requests you may have.

Best regards,

YOU MAY REPLY TO THIS EMAIL AND IT WILL BE FORWARDED TO YOUR ADMINISTRATOR DIRECTLY.

 

Sailing dates are still estimated and subject to change at any time by up to 6 week(s). Transit times and estimated times of arrival supplied by the shipping line is in no way guaranteed by them; subsequently BOS LOGISTICS cannot accept any responsibility or claims for compensation for early or late arrivals.

 

With Kind Regards,

ADMINISTRATION TEAM

 

BOS LOGISTICS (PTY) Ltd  

WORLDWIDE SOLUTIONS

 

Tel: 

+27 (0) 21 012 5739

Web: 

www.boslogisticsrsa.com

CPT Depot: 

#6 | 2 Killarney Ave, Killarney Gardens, Cape Town, South Africa

UK Depot: 

37 - 42 Gorst Road, Park Royal, London, United Kingdom

 

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