Inclusions
- Assistance with customs clearance – as per Canada Customs: Consignee must self-clear at Customs Office; we will provide consignee with arrival notice and address of nearest customs office
- Pick-up from incoming terminal
- Delivery to customer residence up to 2nd floor
Exclusions
- Destination terminal charges (DTHC)
- Demurrage
- Storage
- Duties/taxes (if any), customs fines, examinations / scans / fumigation / quarantine
- Customer to insure they have made arrangements for any required municipal parking permits - any tickets/fines/penalties incurred will be charged back to customer. If parking of large trucks or containers is not permitted, then shuttle service charges will apply.
- Improper access, long walking distances, handyman service, assembling any flat pack / complicated or Ikea style furniture, overweight or bulky items that require more than two people to lift (pianos, treadmills, industrial equipment, etc.)
- Shuttle service
- Stair carry over 2nd floor
- Unpacking of boxes
Additional Services
simple setup of beds/tabletops (8 screws per piece or under) $150 minimum charge or $35 each unit
- Unwrapping furniture, same day debris removal $180
Pre-pulling of container from terminal to avoid demurrage $275
Upright piano $550
Baby grand piano $650
Basement delivery $285
Shuttle service $650 (20-foot)
$900 (40-foot)
Unpacking of boxes to flat surfaces only $5 per box
Handyman service $150 per hour **please provide prior notice of what will be required
Additional Remarks / Terms of Service
Pianos quoted on basis of delivery on main floor only with maximum of 5 steps.