Rate includes:

• Assistance Customs Clearance
• Delivery to residence within city limits
• Unloading, unpacking and set up of basic living items – excl. IKEA and IKEA type furniture/shranks
• Countertop/flat surface unpack and removal of debris on day of delivery only

Rate excludes:

• Customs duties, taxes, clearance of alcohol, government inspection fees.
• Local container transport
• DTHC if not prepaid at origin, invoiced at cost + 15%
• Demurrage / detention / congestion fees/storage
• Parking permit if necessary, parking tickets if issued.
• Delivery above 2^nd floor  / difficult access / shuttle
• Heavy lift (piano, safes, etc.)
• Other 3^rd party or unusual services at cost + 15% min $20.00
• Uncrating, IKEA type (flat pack type) assembly to be quoted separately.  Due to liability, no set up of baby cribs or exercise equipment
• Detention & Demurrage charges
• Storage of any kind

Note:  Please be advised that in Canada the client MUST clear Canada Customs in person.  Failure to do so in a timely manner will result in very high storage/demurrage costs collect to the client. 

THC/Dock fees are not included as they vary with the carrier.  Any charges paid out will be charged back at actual cost plus 15%. 

We suggest you prepay all of these charges. Once cleared with Canada Customs, we will pick the shipment up and arrange delivery. 

Our quotes assumes clear access at destination.  Delivery Monday-Friday during normal business hours. 

Additional Services

Shuttle-C$12/100 lbs.

Stair-C$7/100 lbs.

Elevator/Long Carry-C$7/100 lbs.

Handyman-approx. C$125/hour (each job assessed and quoted)

If shipping a vehicle, please refer to www.cbsa.gc.caand www.tc.gc.ca. 

Vehicle (handoverf rom warehouse only, no delivery) is not included in above rate and is an extra charge per vehicle. 

Container THC – approx. $500 US – 20’ / $650 US – 40’

LCL THC – approx. $95 to $100 US per m³.

Dock fees LCL – approx. $50 to $60 CDN per shipment

Airport fees – approx.  $35 to $45 CDN per m³.

All charges must be paid prior to delivery.   Credit based on approval.   $35wire transfer fee will be added to invoice if this is method of payment

COVID-19 is having a significant impact on the worldwide shipping industry. While we endeavour to provide our clients with the usual seamless services at the prices/conditions quoted,  we regret to inform that this may not be possible in all instances:  Shipping/air lines have reduced or cancelled their services. The capacity is reduced, rates are increasing and the remaining vessels/flights are sometimes fully booked. Please note this situation prevents  us from guaranteeing any freight price or transit times.

Measures being put in place by various governments may impact our ability to  provide our services to you and may require us to take precautionary or exceptional additional measures which may include but not be limited to additional intermediate storage, postponement of services, etc.). As a result, extra charges may occur and Starline Overseas Moving will not accept any liability for costs or any losses that may arise. We are closely monitoring the situation and will ensure that all customers are advised of developments that may affect fulfillment of the contracted services

Please advise if there is anything else I can do to assist.

Very best regards,