Inclusions

- Assistance with customs clearance – as per Canada Customs: Consignee must self-clear at Customs Office; we will provide consignee with arrival notice and address of nearest customs office 

- Pick-up from incoming terminal 

- Delivery to customer residence up to 2^nd floor   

Exclusions

- Destination terminal charges (DTHC) 

- Demurrage 

- Storage  

- Duties/taxes (if any), customs fines, examinations / scans / fumigation / quarantine 

- Customer to insure they have made arrangements for any required municipal parking permits - any tickets/fines/penalties incurred will be charged back to customer.  If parking of large trucks or containers is not permitted, then shuttle service charges will apply. 

- Improper access, long walking distances, handyman service, assembling any flat pack / complicated or Ikea style furniture, overweight or bulky items that require more than two people to lift (pianos, treadmills, industrial equipment, etc.) 

- Shuttle service  

- Stair carry over 2nd floor 

- Unpacking of boxes  

Additional Services

 simple setup of beds/tabletops  (8 screws per piece or under)      $150 minimum charge or $35 each unit 

- Unwrapping furniture, same day debris removal                         $180

Pre-pulling of container from terminal to avoid demurrage             $275

Upright piano                                                                           $550 

Baby grand piano                                                                      $650

Basement delivery                                                                     $285

Shuttle service                                                                          $650 (20-foot)                                                            

                                                                                               $900 (40-foot)

Unpacking of boxes to flat surfaces only                                       $5 per box

Handyman service                                                                      $150 per hour **please provide prior notice of what will be required

Additional Remarks / Terms of Service 

Pianos quoted on basis of delivery on main floor only with maximum of 5 steps.