Terms and Conditions – LCL Shipments

Air Cargo Import via Air Port of Entry: Toronto, ON (APOE TORONTO)

Metropolitan Logistics handles air cargo shipments arriving into Toronto International Airport (YYZ).
Upon arrival, cargo is received at one of the airport’s designated bonded warehouses or airline cargo terminals.
We coordinate the Customs, pickup, inland transportation, and final delivery.

Our rate includes:

● Pickup from the terminal or airline warehouse at TORONTO International Airport (YYZ)

● Inland transportation to the final residence or delivery location

● Delivery inside the home, up to 2nd floor or via elevator access (no outside staircases)

● Basic unpacking of furniture, including unwrapping and placement on flat surfaces (if requested)

● Same-day debris removal, if unpacking is performed

● Basic furniture assembly and in-home setup of standard items

● Delivery coordination with shipper and booking agent

● Completion of PODs and all required paperwork, with full communication to the booking agent

● Services performed 7 days a week (office support available Monday to Friday only)

● Standard insurance coverage

Our Rate Excludes:

● Air Terminal Handling Charges (ATHC) typically range from CAD $35–$45 per CBM and must be verified and prepaid before shipment arrival. These charges are set by the receiving warehouse or airline ground handler, and Metropolitan Logistics is not responsible for ATHC or any other import-related terminal charges.

● Port, Customs & Regulatory Fees:
THC/NVOCC costs, customs duties, taxes, government charges, demurrage, congestion or storage fees, customs exam or off-site inspection, steam cleaning, and fumigation.

● Additional access-related charges may apply for deliveries involving stair carries beyond the 2nd floor, long carries over 25 meters, use of shuttle or crane, outside elevators, or difficult property access. Parking permits and city access requirements are also excluded.

● Labor beyond standard service is not included: handling of heavy items over 100 kg, piano moves, furniture assembly requiring handyman services, unpacking of cartons, warehouse handling, second delivery points, and any third-party services such as electricians or cleaners. Double handling or uncrating beyond 3 crates may incur additional fees.

Additional Services (Available Upon Request):

Service	Rate	Description
Shuttle	$35 / CBM	One-time charge; covers double handling
Storage in Transit	$25 / CBM / month	First 3 days FREE
Long Walk	$25 / CBM	Applies to long carries
Stair Carry (Above 2nd Floor)	$25 / CBM	Charged per floor
Upright Piano (Main Floor)	$400
Baby Grand Piano (Main Floor)	$600