Terms and Conditions – LCL Shipments

LCL IMPORT via Port of Entry: Toronto, ON (POE TORONTO)

Metropolitan Logistics will pick up freight received at bonded CFS terminals in the TORONTO area and handle all destination services accordingly.

Our rate includes:

● Pickup from bonded CFS terminal in the Toronto Area,

● Inland transportation to residence

● Delivery inside the home (up to 2 floors) or to buildings with elevator access

● (excludes external staircases)

● Basic unpacking of furniture and opening of boxes to flat surfaces (if requested by shipper)

● Same-day debris removal

● Assembly of standard furniture and basic in-home organization

● Coordination with local CFS for cargo retrieval and with the shipper for customs and delivery

● Completion of PODs and all required paperwork, with full communication to the booking agent

● Services performed 7 days a week (office support available Monday to Friday only)

● Standart insurance coverege

Our Rate Excludes:

● LCL Terminal Handling Charges (THC) are set by the bonded warehouse (CFS) that receives your LCL cargo from the shipping line. Estimated charges are CAD $25/CBM + $60 dock fee, but may vary. These fees must be verified and prepaid before arrival. Metropolitan has no control over THC/DTHC pricing and is not responsible for any import-related terminal, port, or NVOCC charges.

● Our rate also excludes any demurrage, port storage, customs duties, taxes, government charges, customs inspection fees, steam cleaning, and fumigation. These are the responsibility of the shipper or consignee.

● Additional access-related charges may apply for deliveries involving stair carries beyond the 2nd floor, long carries over 25 meters, use of shuttle or crane, outside elevators, or difficult property access. Parking permits and city access requirements are also excluded.

● Labor beyond standard service is not included. This includes handling of heavy items over 100 kg, piano moves, furniture assembly requiring handyman services, unpacking of cartons, warehouse handling, second delivery points, and any third-party services such as electricians or cleaners. Double handling or uncrating beyond 3 crates may incur additional fees.

Additional Services (Available Upon Request):

Service	Rate	Description
Shuttle	$35 / CBM	One-time charge; covers double handling
Storage in Transit	$25 / CBM / month	First 3 days FREE
Long Walk	$25 / CBM	Applies to long carries
Stair Carry (Above 2nd Floor)	$25 / CBM	Charged per floor
Upright Piano (Main Floor)	$400
Baby Grand Piano (Main Floor)	$600