Documents required: 

       FOR HHG/PE SHIPMENTS (INDIVIDUALS):Original passport(current + old with valid visa or residence permit), Original bill of lading or Express Release or AWB, Inventory/packing list (avoid PBO listings), Purchase invoices / proof of expensive electronics, furniture and such items (if available), customer’s contact details in India with address, numbers, email details, One photo, ID Proof (Aadhar card and Pan card copy self attested),Electricity bill copy or Agreement copy for address proof, self attested Xerox copies of current passport.

       FOR HHG/PE SHIPMENTS (DIPLOMATIC):Original passport, Original bill of lading or Express Release or AWB, Inventory/packing list (avoid PBO listings) declaring the total value of the shipment, Original Duty Exemption Certificate (provided by the Embassy at destination), customer’s contact details in India with address, numbers email details etc.

     Special Instructions:

       For FCL shipments, please try to book your shipment on a direct master / liner bill of lading as this avoids the document handover or endorsement fees to NVOCC if any house bill of lading is issued.

       For FCL shipments our quote mentions normal thc/ddc charges. In India, along with DTHC, other charges like Delivery order charges, Document Fee, Toll charges, Container Handling& Lift-On Lift-Off charges, Equipment Handling & Maintenance fees,EIS(Equipment  Imbalance Surcharge), PSS (Peak Season Surcharge) etc. are also charged. Hence, if you decide to prepay the DTHC charges at Origin, please ensure that you have asked the Shipping Line / Agent whether these charges are also included while quoting the DTHC charges to you.

       For LCL shipments we recommend that you may prepay the DTHC charges at origin itself. (Approximately these are US$ 75 to US$ 125 per cbm if not prepaid)

       DTHC and similar charges if not prepaid shall be billed back to you as actual plus 10% admin charge will be applicable.

       Please add US$ 50 as Bank Charges while making the payment to us.

     Please Note:

       Unloading includes placing of items in the premises which are on ground level or 1st level. If goods have to be manually carried above the first level, extra charges will be applicable. No extra charges up to any level if lift is allowed for moving the items.

       Unpacking includes unwrapping and assembly of basic furniture like Bed & Dining Table. Carpentry work is excluded. Assembly of other furniture / New furniture / IKEA furniture is excluded.

       Full unpack/maid service(placing articles inside cupboards, hanging clothes on hangers, crockery inside drawers etc) is also excluded.

Conditions for Duty Free Import:

1     It is mandatory for the Shipper to be present in India when the shipment reaches the destination port. If the shipper has not arrived into India or has to travel out again when the shipment reaches, we cannot clear it and additional charges may incur. Owner’s presence during physical examination of the goods is not mandatory but preferable. In rare cases, if Customs officials demand, then physical presence becomes mandatory. 

2     To be eligible for a Transfer of Residence (T.R.) benefit; passenger must satisfy the following 3 criteria :

       a.     Minimum stay of two years abroad, immediately preceding the date of his arrival on TR 

       b.     Total staying India on short visit during the 2 preceding years should not exceed 6months 

       c.     Should not have availed this TR concession in the preceding three years.

3     If eligible for T.R. benefit, Customs shall levy duty @ 16.50% on a few major electronic items(used or new) and 38.50% on TV. Used Household items other than major electronics shall be duty free if in limited quantity and value as prescribed.

4     In case TR is not granted or not eligible for TR, the duty rate will be @ 38.50% on all imported items (except Books and used clothes). Any consumables (liquor, cigarettes, foodstuffs, cosmetics, etc.) shall be charged a high rate of duty.

5     The passenger has to hand over the original passport for the shipping line Delivery order & customs clearance formalities well in advance, before the arrival of the shipment to ensure a smooth clearance process.

6     As per Indian custom rules the shipment should leave from Port/Airport of Origin within 30 days of the passenger’s arrival into India. In case of a delay additional formalities &charges towards custom release may be applicable.

7     Only Used HHG can be cleared in Baggage shipment. New items are not allowed to import under Baggage shipment. Paintings/Statues and Electronic items purchase invoice are required for valuation.

8     LCL shipment custom clearance 2weeks (working days) after submission of documents to customs

9     FCL shipment custom clearance 8 to 10 working days after submission of documents to customs

10     Air shipment custom clearance 3to 4 working days after submission of documents to custom

Bill of Lading / Airway Bill Instructions:

       All consignments should have Shipper & Consignee name of the passenger as per the Passport only and the appropriate address to be mentioned. The Notified party should be 21st Century Relocations and address as mentioned in the signature below. We will provide specific consignment information upon confirmation of the shipment.   

     Additional Information: 

       If your customer requires any assistance regarding, home search, pet moving, school information, car rental or lease, orientation or familiarization with destination city etc. we are pleased to offer our services for the above mentioned services as well.

       In order to win the move, only with your kind approval; you may share our contact details with the shipper; since we have noticed that many a  time, the shipper has a lot of queries related to complex import procedures in India. We being the only company in India to handle customs clearance as well as door delivery services in house we can provide factual information and guide your customer about the clearance procedures in India so that he can experience a hassle free move once the goods arrive in India. Being the focal point of contact right from the booking stage has given us many happy customers who have acknowledged our good services through testimonials which we are happy to share with you anytime. 

Thank you for this opportunity to quote. Your comments and inquiries regarding this rate are welcome. We hope the above is to the best of your satisfaction. Please be assured that if the order is entrusted to us, we will do a first rate job & to your complete satisfaction. Should you have any questions or require additional information, please call us at (91-22-2417-2121) or via e-mail at ajit@21stcenturyrelocations.com Looking forward to your positive reply and confirmation.